1 reviews | Active since Nov 2023
ABSA service is appaling to say the least
My experience with ABSA is to say the least sickening. I have signing rights on my father's account and immediately get to deal with being looked at funny. My father who is almost 80 and knows he can trust me as I have always taken care that things get done. Gave me signing rights. I didn't request it. But he knew he couldn't go into ABSA as his health is declining. But at no point in time did he think his daughter. Me would deal with the attitude of ABSA employees. I went with my mother into ABSA so she could give me signing rights as she also have health issues. And if things needed to be done at the bank. I would have to go sort it out. But I got the evil eye. Actually treated like a ***** by ABSA employees. In the end I refused as I will not be treated in such an appaling manner. Complained to ABSA. Nothing came from it. Then came my sister who also has an ABSA account. My sister. She has cerebral palsy. Which just makes it so much more disgusting for the treatment received from ABSA. She is 50 years old But small like a 13 year old child. But the mentality of a one year old baby. And she needs care 24/7/365. Cant walk can't talk needs help from others with everything. Her condition is very bad. But we have taken care of her all her life without any complaints. Went into ABSA so signing rights could be handed over to me. Which I didn't actually want but realized why it's needed. As I take care of every thing and everyone. Nope there was issues. My mother had to go in The same mother that has health issues and even she has trouble walking. She cursed properly but it got done. Now when there's issues on my sister's ABSA account. I will put my sister in a wheel chair. Put a nice blankie over her feet. So what if my sister throws up on other clients Or spits at other people. ABSA has a manager. He can take it. Because we know how my sister would behave we wanted to keep those situations from happening. But ABSA knows best. So buckle up it's coming. Today I went into ABSA to replace my father's bank card. Second time they use the word ***** around me. Which of Absa's employees come take care of the house. The family. The medical needs. None? Then I'd love to know how and where they can put out judgement on clients. ABSA just knows the best. They can see into our homes. Hence the treatment.?! Your employees are the worst. You really need to teach them not every person is a ********. And the next time it happens. I will put my whole damn family on the front page of every major newspaper so the whole damn country can know how ABSA treats people. My sister in her wheelchair. My father with his walking frame. My mother. And tell the treatment received from ABSA. I am totally fed up with employees from ABSA thinking they know everything but they couldn't even notify of the expired card in time. People this bank. No good. Ohh and lest we forget. I go into ABSA and hear my father doesn't have an ABSA account. Two days ago drew money. But nope account vanished. Does not exist. Wonderful service isn't it? And here's the funny part. We pay them to treat us like ****. They don't keep that money for free. There's fees for everything. I have taken care of this house and household since I was 16. Over 30 years. I am not someone that will tolerate disrespect or employees thinking they know everything when they see me for a few minutes in hopefully 5 years. Next time I go in treatment will hopefully improve or my family will make the front page. My real rating. A nice round fat zero. ABSA doesnt even deserve one star. It should be minus 5 stars. Please hellopeter.com. add a minus ability. So we can give our real rating as even one is too high
