ABSA service horrible

More than a week ago i lodged a complaint relating to onerous increased bank fees effective 1 January 2018. I sat in Southdowns branch for more than 3 hourse with no resolution and answers to my questions. Now again i went to a Absa Branch in Nicholway to request a secondary credit card to my existing account. Their systems is giving problems again and they are unable to assist clients for the passed week. I must honestly say that ABSA's systems are literally off every 2nd time a visit a branch-literally- with the other visit (when it is on) the constants always advise wrong and say i need to contact a certain department or someone else. This was the final straw and i am moving banks after nearly 15 years. I can't bank with a bank that struggles to get with the times. ABSA is definitively not for professional people in business. There are more serious banks out there who works towards customer satisfaction. Cheers ABSA