ABSA Service getting worse then ever!

I was visiting the Bryanston branch for sorting out transfers to another bank not showing up on their statements. The "Receptionist"keep asking me questions and phone someone internally just behind me at a desk fro some answers. This when on and on and on, after repeatedly phoning again after the first questions were answered.

So I was thinking. What is the use of these "help desks" if I have to wait at the Receptionist doing the dialogue I should have at the desk.

The desk did not have a customer by the way.

It is so funny. This was actually me picking up my credit card, after I have complained here on hellopeter.com of the previous bad service.

So all the new advertising hype, new layout offices, new credit card design, but the service still sucks.

Is there any other branches of ABSA that still give proper customer services. Please let me know.