ABSA Service Fail

Good morning, For those looking for a reliable bank focussed on customer service, I strongly recommend avoiding ABSA Bank. I requested a changed to my Debit Order Mandate on the 5th June 2026. Three times I was told the requested change was made. 80 Days later and I am still waiting for the change. I requested help with adding a beneficiary to make payments from my savings account. 26 days later, a number of calls and emails later and this functionality is still not available. In addition, not one response to my emails. I can't get through to the help line as the verification function does not work. Due to my role as treasurer on multiple account, I know all the above can be done online at Nedbank, Discovery Bank and FNB. EXTREMELY DISAPPPOINTED,