ABSA Service Delivery Gold Standard

Last year was a terrible year for business and individuals alike. We were less prepared for the things that faced us and even less prepared as to how our banks would respond to Covid 19. My business and personal accounts are held with Absa Northgate Johannesburg and my personal manager John Dove went beyond the call of duty in how he managed not only the Covid 19 minefield for myself as a client but also ensure business continuity for me as a client. This meant I had one less thing to worry about as John Dove explained the seamless process and digital support from Absa which would not disrupt my business operations. However it did not stop there John would call me after hours and certain weekends to ensure that everything was taken care off so my business could trade uninterrupted and that I could avoid going into the bank as I have comorbidities. For me as an Absa client this should be the Gold standard for Service Delivery. Well done John!!!