RS
Rone S

1 reviews | Active since Aug 2015

02 Sept 2015, 10:40

ABSA Service Consultants went the extra mile!!

On or about 18 August 2015 I lodged a complaint on Hello Peter regarding ABSA taking money out of my account without authority. I am happy to report that I received excellent service from ABSA within hours from my report being lodged. I especially commend Ronetho Williams of ABSA Die Boord Stellenbosch and Wesley Seconds of the Stellenbosch Branch for going the extra mile in assisting me. They truly deserve a bonus for customer service. <br> The money was transferred back into my account.

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Replies (1)
Absa
Absa's reply02 Sept 2015, 11:41
Official
Hello R Scott,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd