Absa Service: Card division.

It is just amazing the dedication and commitment, or should I rather say, the lack of it. They simply wipe their @&$& with you. 3 weeks to try and close an account with a credit balance R4k. Every time I query, the response is will do in 3 - 5 days. Even spoke to one the “managers” who told me that she is dealing with it and she will be working from home and will have it concluded by Friday pm. Well, I have seen ***s flying before” but still no money. Is this what is left of one of our “old” trusted organisations? 👺👹🤡🤡🤡