ABSA SERVICE

I visited your ABSA branch in Rosebank. I was there before the doors opened as I had to rush back to work. 8h32 Doors open, but the staff was not even at their till points, took another 20 minutes or so before the customer service guy could get his system up and running. What confuses me, should your service station not be operating when the doors open? In all fairness the lady that assisted me was helpful and tried her best to sell me your ABSA products, friendly lady. My complain is don't open your doors if you are not ready to assist immediately. It is very upsetting as many people try to do their early morning issues so that they can go back to work on time.