CK
Cobus K
1 reviews | Active since May 2011
18 Aug 2015, 14:08
ABSA sending client info to random people
This is really getting comical now. <br> <br> I previously reported this:<br> http://hellopeter.com/absa/complaints-to-compliments/absa-rewards-smss-and-im-not-a-***<br> <br> and then again this:<br> http://hellopeter.com/absa/complaints/still-getting-sms-messages-and-im-not-a-***<br> <br> I am not an ABSA client, but they keep sending me messages meant for one of their clients.<br> <br> ABSA has now assured me repeatedly that they will remove my contact detail and that I will no longer get the SMS messages meant for a Mr Kleyn in Klerksdorp. But still the messages keep coming. Mr Kleyn has a Rewards balance of R2749 as of today, apparently.
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Replies (1)Absa's replyOfficial
19 Aug 2015, 10:16Hello cobuskr,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply19 Aug 2015, 10:16
Official
Hello cobuskr,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
