RW
Rehelda W
1 reviews | Active since Jun 2022
18 Jun 2022, 20:07
Absa security systems in shambles
I am so disappointed in this bank. My children's accounts were hacked due to their poor security measures. They block the cards and online purchases yet clear the unsolicited transactions. They expected me to file police reports, to submit evidence of the transactions.
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Absa's replyOfficial
20 Jun 2022, 12:32Dear Rehelda Williams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply20 Jun 2022, 12:32
Official
Dear Rehelda Williams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,