ABSA security prob1em

The different letters that were required for my password were entered absolutely correct the first time. The utterly worthless security problem that is ABSA rejected that and displayed an absolutely UNECESSARY and absolutely AMBIGUOUS captcha. What was VERY CLEARLY the digit 1 (and it was crystal clear), the security problem evidently mistakes for a lowercase L. Or maybe it just ignores whether you had the captcha correct or not altogether and lock the password regardless?

ABSA locked my account password after it manufactured a very contrived reason to do so out of thin air (again). A captcha MUST be human readable and unambiguous otherwise it is useless.

ABSA is unfit to be a financial services provider of any kind and has been now for extended period of time.