ABSA security code

My banking was locked. Stood in the que for more than hour. Got home. I still could access my banking app..Phoned the help line. Was told my password has also been locked I need to return to branch. Spent snother hour and half in the que to reset password. Guess what. When I accessed my banking app I was asked a security code. Phoned the help line again. I was told that my local branch has to issue me with the security code. It is Saturday. Just past eleven. My branch closed at 11:00. I do not blame my local branch, Sasolburg, for this incompetence. The people at Sasolburg very helpfulI and professional. Iblame ABSA for not informing their staff and providing sufficient training with regard to new policy. So thank you ABSA for leaving in a very tight spot over the weekend. It is the end of the month. I cannot access any of my banking applications to pay my debit orders. I can not buy electricity. I just have to cross my fingers and hope I have electricity until ABSA unblock my account. Also hope I don't pay penalties for paying my debit orders late because of ABSA's incompetence. I think this is the final straw that will convince me to move account to a different bank.