ABSA Sea Point

For various reasons I had to place a stop on my ABSA credit card. In an effort to re-order a card I was asked some most innocuous questions in order to verify my identity. Needless to say, I failed the tes

This morning, Tuesday 30 December 2025, I went to the Sea Point Branch of ABSA in order to identify myself and reorder a card.

There were two, yes two, assistants on duty. Yes! I was assured that there were two more but after waiting a considerable time, they never appeared.

In business, i asked myself the question, "what is more important that customer satisfaction?" ABSA must still learn this lesson.

My choice on bank for the future would be Nedbank. They are consumer friendly and most helpful.