ABSA Sea Point

<p>I would like to bring to light the pathetic service recived from ABSA Sea Point.</p> <p>After 2 visits to the branch they have been unable to address my issue.</p> <p>The service received from the branch manager is of particular concern.</p> <p>I have tried to discuss the matter with the branch manager Alison Randall both in person and telephonically but she refuses to deal with the matter.</p> <p>In person she stood 2 metres away behind a counter whilst the receptionist brought it to her attention that a customer wanted to speak to her.</p> <p>She told the receptionist that she was busy and that I should speak to a consultant.</p> <p>This is the same consultatnt , "Thandi"", who was in fact busy as well and had appointments for the rest of the day.</p> <p>I have since called in to try to address the matter and both the manager and consultant 'seems' to be busy and unwilling to address the matter.</p> <p>I have left messages for them to contact me back but as yet nobody has bothered to call back.</p> <p> </p> <p>I am pretty convinced right now that if Alison Randall is a represenaton of an ABSA branch manager then ABSA in fact must have some serious short comings in relation to what customer service actually stands for.</p> <p>Never before have I experienced such bad service or lack of service for that matter.</p> <p> </p> <p>Thanks</p> <p><br />Shaun Jacobs</p> <p> </p>