PR
Patricia R
1 reviews | Active since Sept 2011
06 Jul 2020, 16:57
Absa scratch &dent coover
The service sucks big time (in fact no service at all). If I could give them zero stars I would. I'm waiting for someone to call me back for the past week. Definitely cancelling.
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Absa's replyOfficial
07 Jul 2020, 08:50Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply07 Jul 2020, 08:50
Official
Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,