ABSA - Scandelous Service Delivery - or perhaps a case of *****?

R72000 paid into ABSA home loan account was never reflected on Statements. R8000 pm for 8 months (1 July 2021 to 1 March 2022) Payments were made via debit order from another ABSA account Despite many efforts by my South African lawyers, ABSA is just giving us the run-around - sending us from one person to another - nobody is interested to help Myself, living in Ireland and finding it impossible to get hold of anybody at ABSA