ABSA ****S CUSTOMERS BEWARE!!!

Dear Hello Peter, I would like you to get Absa to help me with my refund. I used cashsend to pay someone. they never got the money and a slip stating 'Transaction not allowed' came out the person tried on another machine and the same message came appeared on the Atm slip. I went to the branch, lodged my query and was told the money was dispersed. I need Absa to provide me with a printed slip that says transaction was redeem successfully, 2) Proof that ATM did not have a problem 3) Funds dispersed.

I have the ATM fault slip and the slip later stating the the voucher was redeemed a day after my query. this is a similar slip I request from them at the time of the initial transaction.