1 reviews | Active since Jul 2015
ABSA ****s clients who have been ****med at ATM
Went to an ABSA ATM to deposit some cash, whilst attempting to place my debit card in the ATM I was confronted with an African language screen that confused me, my card would not go into the ATM, some guy behind me muttered something and next thing I know my card appears to have been swallowed, after pressing cancel a few times and waiting for my card - no card, I walk away and a little later see two sms messages notifications that Three thousand rand has gone off my account, as soon as I could I called ABSA and stopped my debit and credit card.<br> <br> Went in to report it and whilst there at Bedford Gardens another woman walks in with the similar story she was ******** for 13,000. Same ATM<br> <br> I get an SMS from ABSA saying they will not refund me.<br> <br> Too many people appear to not getting recourse from ABSA in this situation I refuse to pay back money I did not withdraw there is obviously a problem at this particular ATM or there was.<br> <br> If there are more out there facing a similar problem lets take ABSA on
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
