1 reviews | Active since Nov 2018
ABSA = ****
My cheque account with ABSA has been closed for over 2 years, I was kicked out of my internet banking and was never able to get back into it to check, all the reset features never worked. I had no overdrafts or loans on the account.
In November i started receiving calls telling me my account had been handed over for unpaid bank charges? What charges am i being charged for if the account has been dormant for 26 months??
When I call the call center, they cannot help me login to my old banking as my account is blocked or closed, I dont understand what i am being charged for. I never received any notifications before November that my account was still open and I was being charged for it being open and inactive.
Can someone please explain if this is legal or a ****.
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management