ABSA SAVINGS TARGETS ISLAMICS

According to my bank statement dated the 18/11/2015 to 02/03/2016, it shows that a cash withdrawal of R2,600 was taken on the 18/11/2015 at the Westgate Mall branch, however I do not recall withdrawing this amount. I have requested on numerous occasions that ABSA provide me with a client transaction record proving that I have received this money but was refused. I was then told later that this action can be done if a fee of R100 gets paid to view my account. I DO NOT UNDERSTAND!!!! THAT IS TOTALLY UNACCEPTABLE!!!!!!<br> I would like to view deposits made back in September to get more clarification. I am VERY UNHAPPY!! <br> As a loyal customer (for 4 years by the way!) I will have no other option but to change banks and I will be telling all my friends and family about this TERRIBLE experience with ABSA bank. Your customer service is pathetic.