MJ
Mayur J

1 reviews | Active since Aug 2012

06 Sept 2021, 08:25

Absa savings poor service

I've been trying to place a notice on my 7 day notice select account but to no avail. My private banker has reached out to the private assist channel but no one responds. It's been 2 days already. Please can someone assist!!!!

0
Replies (1)
Absa
Absa's reply06 Sept 2021, 10:15
Official
Dear Mayur Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.   Kind regards, Daphne Le Grange Group Customer Care