KM
Kagiso M

1 reviews | Active since Jan 2020

09 Jan 2020, 13:20

Absa savings account *******

Something similar happened to me in Randfontein. I checked my Absa savings account balance, it showed R0.00. I then printed a statement at the atm to make sure of the balance as i thought there should have been charges on my account but they were not showing. Based on the R0.00 balance that was shown , i then proceeded to deposit money at the atm only to find out that there was R200 worth of bank charges that was deducted. Why didnt my account reflect R -200? These croocks are misleading us into making deposits by not showing us the full balance on our savings accounts. Ive since closed it.

0
Replies (1)
Absa
Absa's reply09 Jan 2020, 15:39
Official
 Dear  Kagiso Masite 
  Thank you for bringing this matter to our attention.  We sincerely apologies on any inconvenience caused.  Kindly provide our office with a id number or account number to ensure effective investigation and feedback
 
Regards
Daphne Le Grange