ABSA Savannah Mall Polokwane

I am extremely unhappy with the service I recieved today from ABSA Savannah Mall Polokwane. I went there to open a social club account, we were three signatories. We were assisted by a lady named Kate Ratabana (consultant). Firstly, we were with a child and the child was thirsty, we asked her for water and she refused saying she will get in trouble for giving us water. Secondly, she forced us to open personal bank accounts before we could open the social club account and she said it is the rule, we insisted on seeing the manager then she accepted that we open the social club account, while we are on that, she told us we cannot use our social club name because it is already existing then she read out the names on the system we noticed there was a lot of similar names and when we asked her why she became embarassed and then accepted for us to use the name. Thirdly, As she was helping one of our signatories, I wanted to excuse myself to use the bathroom, she responded by saying if I only move she will cancel everything! I had to forcefully excuse myself because I couldn't hold it. I returned after 1 minute and I found she had deleted everything, then she said we had to go back to the queue and start all over again because she could not just wait for a minute. We waited for 3 hours and still never got help! With such behavior from this lady, I am really worried more especially for people who don't know these platforms and can't speak for themselves.