ABSA's surecheck system

Since ABSA introduced the surecheck system, I have been unable to do online banking. Apparently you receive some kind of message on your screen that you either accept or reject the transaction. This has been going on for more that 2 moths now. I have spoken to the call centre twice and have been to my local branch twice as well. No one seems to know what to do. I even sent an email to [Email Removed] on the 2nd Sept. I was told it will take 48 hours and they will contact me. I even got an auto reply email from them stating that someone will call me. NOTHING happened!!!<br> <br> And before ABSA ask me the questions again, Yes I have switched my phone off and on again (several times), Yes, I did install the ABSA app and Yes my phone is linked through the app to my account. And yes, I do receive my transaction and login messaged on my phone. <br> <br> I use a Samsung S5 mini and my account is with Cell C. I need to pay account and I do not have time to go to the bank to do transaction. Makes internet banking pointless.<br> <br> Please sort this out or I will be forced to move to another bank (I am that frustrated). remove this ******* from my account and reinstate the previous security system!!!