ABSA's Services is going backwards and the Rip You Off with Costs

<p>I have been with Absa for years and in the last 2 weeks I have had problems on ALL your platforms</p> <p>1: I stand in a long que to change my credit card limit, when I got to the front the lady said I must phone the Credit Card services from home to change it, she cant??? When I know you can phone from the branch and change it (Change it less, not increase)</p> <p>2: After incident 1, I had to go stand in a que to withdraw money as she told me your credit limit for ATM cards is R5 000 for Everyone.....</p> <p>3: After 1 and 2 the manager saw how irritated I was and offered to assist me herself, she asked me whats wrong and I explained. She let me sit for Another 20 Minutes and I ended up walking out without being helped.</p> <p>4: The lady that opened my additional savings account gave me the best service but because I was so irritated from 1,2,3, I did not add the additional nr on the account and when I did so on my online banking, it linked that number to all 3 my accounts AFTER I selected the one that is applicable. And I cant change it to how I wanted it so I ended up removing it.</p> <p>5: Over the weekend I went over my statements and saw Absa chanrged me R605.20 for Internet Fees??? I immediately phoned in and as not surprised not one of the 5 people I was transferred to could assist me. I sent an email and after more than 24 WORKING hours I still don't have an answer. Your ticket number is:<br />[#ID: 6c3a6d50-Avnf-EAp2-lHHK-L0YjoGFgmiig#]</p> <p>6: Also my father recently told me you cancelled his funeral policy he had with you for years because he could not pay BUT he told you he is workless so you just cancelled it anyway! I want that reinstated and I will pay for that monthly because you have no right to insult a workless disabled customer like that when he tried to make a plan to pay it.</p> <p> </p> <p>This is unacceptable! I am so glad I did not make my investments with absa because they rip you off</p>