ABSA's no-show moneysnatching antics

I have been trying to transfer funds from my cheque account to my savings account via ABSA's online banking service since this afternoon - to no avail. I have restarted my phone and turned the mobile data on and of for a number of times to make sure that the problem was not with my phone or internet connection. I later tried to do the transaction on my laptop. I guess that my husband and I tried to do my online banking for an excess of 30 logon's - without success. My husband just left the house at 21h00 (YES! At night, at an outdoor ATM, in SA!) to do a transaction at the nearest ATM. Now all this is costing us time (which I would rather spend with our 5 week old child) and money (e.g. petrol, banking costs, internet connection on our phone and laptop) and a lot of frustration. If my husband did not go to the extreme and pushed through with going to the ATM, we could have been fined with R100+ for a returned transaction and I guarantee that ABSA would shrug their faceless \shoulders"at our loss and frustration. I see this as a breach of contract - we all know at what rate of efficiency ABSA operates when I do not hold to my end of the deal - how will you deal with your own"