ABSA's dreadful customer care attitude sucks

My account has again been blocked at month end for me to be FICA'd. it happened towards the end of last year as I was trying to pay salaries and luckily I saw it as my staff would have been in a dreadful situation had I not seen this. No warning then, no warning now! So I must now scurry about for the 2nd time in 6 months to verify myself who has been a client of Volkskas ? Absa since 1972!!! but hopefully for not much longer.