AJ
Alf J
1 reviews | Active since Jan 2018
01 Jul 2024, 15:47
ABSA - ****S as everyone MATTERS
I have been trying to close my ABSA Bank account that I have had for may years. Due to the disgusting treatment I have been receiving . Unfortunately I have not yet changed my debit orders. Two debit orders came through and I transferred money into the account to cover them. Believe it or not they returned the debit orders , and put through charges to take the R1300 which I deposited. How disgusting
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
01 Jul 2024, 16:06Dear Alf Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Absa's reply01 Jul 2024, 16:06
Official
Dear Alf Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
AJ
Alf J's updateReviewer Update
01 Jul 2024, 16:14Thank you for your reply , I have been writing to you CEO Mr. Arrie Rautenbach and just about every Department of @ABSA for months now and I suppose everyone thinks they too important to reply to me in writing, as I refuse to take calls from ABSA as nobody has the authority nor ability to discuss anything with me.
AJ
Alf J's update01 Jul 2024, 16:14
Reviewer Update
Thank you for your reply , I have been writing to you CEO Mr. Arrie Rautenbach and just about every Department of @ABSA for months now and I suppose everyone thinks they too important to reply to me in writing, as I refuse to take calls from ABSA as nobody has the authority nor ability to discuss anything with me.
AJ
Alf J's updateReviewer Update
01 Jul 2024, 18:56As Per usual Mr. Bejay you didn't read nor understand my complaint. I am actually also complaining, about ABSA staff like you , who work phonetically.
AJ
Alf J's update01 Jul 2024, 18:56
Reviewer Update
As Per usual Mr. Bejay you didn't read nor understand my complaint. I am actually also complaining, about ABSA staff like you , who work phonetically.
Absa's replyOfficial
02 Jul 2024, 08:22Dear Alf
Your feedback has been noted.
RegardsPravesh BejayCustomer Value Management
Your feedback has been noted.
RegardsPravesh BejayCustomer Value Management
Absa's reply02 Jul 2024, 08:22
Official
Dear Alf
Your feedback has been noted.
RegardsPravesh BejayCustomer Value Management
Your feedback has been noted.
RegardsPravesh BejayCustomer Value Management