ABSA's again proving why you should not use them

To make a long story short. Firstly I booked a meeting at 09h30 with small business to open a business account, what a surprise the banker told me she is not aware of it and the bank branch was closed due to relocation - great!! luckily I have a back-up appointment at 10h30 knowing ABSA. Now gave them all the documents required (I came prepared as requested) to open an account...mmmmmm. System offline apparently at other braches as well!! Asked the banker to give me feedback on when this can be resolved as I need to run a business still waiting and in the mean time I have received 6 phone calls from another bank asking me when can they help me to open an account telephonically and courier all my card to me!!! and ABSA is my personal bank!!! Sorry ABSA your service level shows why you need to restructure. With this service you will loose good clients faster than the drop in the oil price.