Absa RUDE staff and pathetic service!!!!!!

Went to absa tellers to do a deposit into the machine at East Rand Mall. It was a very large amount and the machine just took the money and gave a slip saying deposit unsuccessful but yet no money came back out to me!!!!! tried to communicate with a african guy who worked there who ignored me and just went to sit down. We asked the security gaurd to please call branch manager and he too ignored us i took footage of this so called security gaurd on his phone and he swore us in his language!!!! This is unacceptable behaviour from Absa staff and now i must inconvenience my day tomorrow and try sort out this nonsense!!!!!! Definitely will be changing banks!!!!