ABSA ******* bank, ******* service

I am currently not residing in South Africa but still maintain my bank account with ABSA. Before I left South Africa I had to link my bank account to the ABSA banking app, which is as useless as the service or lack thereof received from the bank. I am unable to add new beneficiaries to my account as the verification is not working. I have sent emails to the customer service department for RVN verification and have received no response to date. I am unable to make payments. I cannot wait to get back to South Africa simply to move my account from a ****ty bank such as this. Perhaps it would behoove their management to actually focus on customer service delivery? Sadly in order to write this review, I had to give them one star. I would have preferred no stars.