RL
Richard L
1 reviews | Active since Aug 2020
08 Mar 2023, 06:05
ABSA robs the poor to pay the Rich
ABSA robs the poor to pay the Rich ABSA treats the customers who supported them for 40 or more years like trash My advice find another bank
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Replies (2)0
Replies (2)
Absa's replyOfficial
08 Mar 2023, 07:31Dear Richard Lomax
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***0 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***0 Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply08 Mar 2023, 07:31
Official
Dear Richard Lomax
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***0 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***0 Kind regards,Group Customer Care
Vanessa Crowe
RL
Richard L's updateReviewer Update
08 Mar 2023, 08:00Thank you Vanessa,
I am making a stand because I have terminal cancer and am only alive because I am on a clinical trial. I disposed of all my assets not expecting to live beyond May 2022.
My only income is my old age state pension of R1990/month.
The insurance policy I took out with ABSA relating to my credit cards in 2009 was via telephone and I believed then, as I do to this day, that it covered the debt in full.
I have no documentation of the policies.
It is morally ******* for ABSA to pursue a debt of a person who is unable to pay. The offer I made was rejected out of hand and with contempt.
What benefit does ABSA gain from taking me to court? I can't pay? If I could I would.
For 40 or more years I conducted my credit card account responsibly.
When I was retrenched in 2020 I contacted ABSA credit card division and we made arrangements that the policy would pay off the debt as long as I did not use the cards again. I have comp**** with this request.
I am making a stand because I have terminal cancer and am only alive because I am on a clinical trial. I disposed of all my assets not expecting to live beyond May 2022.
My only income is my old age state pension of R1990/month.
The insurance policy I took out with ABSA relating to my credit cards in 2009 was via telephone and I believed then, as I do to this day, that it covered the debt in full.
I have no documentation of the policies.
It is morally ******* for ABSA to pursue a debt of a person who is unable to pay. The offer I made was rejected out of hand and with contempt.
What benefit does ABSA gain from taking me to court? I can't pay? If I could I would.
For 40 or more years I conducted my credit card account responsibly.
When I was retrenched in 2020 I contacted ABSA credit card division and we made arrangements that the policy would pay off the debt as long as I did not use the cards again. I have comp**** with this request.
RL
Richard L's update08 Mar 2023, 08:00
Reviewer Update
Thank you Vanessa,
I am making a stand because I have terminal cancer and am only alive because I am on a clinical trial. I disposed of all my assets not expecting to live beyond May 2022.
My only income is my old age state pension of R1990/month.
The insurance policy I took out with ABSA relating to my credit cards in 2009 was via telephone and I believed then, as I do to this day, that it covered the debt in full.
I have no documentation of the policies.
It is morally ******* for ABSA to pursue a debt of a person who is unable to pay. The offer I made was rejected out of hand and with contempt.
What benefit does ABSA gain from taking me to court? I can't pay? If I could I would.
For 40 or more years I conducted my credit card account responsibly.
When I was retrenched in 2020 I contacted ABSA credit card division and we made arrangements that the policy would pay off the debt as long as I did not use the cards again. I have comp**** with this request.
I am making a stand because I have terminal cancer and am only alive because I am on a clinical trial. I disposed of all my assets not expecting to live beyond May 2022.
My only income is my old age state pension of R1990/month.
The insurance policy I took out with ABSA relating to my credit cards in 2009 was via telephone and I believed then, as I do to this day, that it covered the debt in full.
I have no documentation of the policies.
It is morally ******* for ABSA to pursue a debt of a person who is unable to pay. The offer I made was rejected out of hand and with contempt.
What benefit does ABSA gain from taking me to court? I can't pay? If I could I would.
For 40 or more years I conducted my credit card account responsibly.
When I was retrenched in 2020 I contacted ABSA credit card division and we made arrangements that the policy would pay off the debt as long as I did not use the cards again. I have comp**** with this request.