ABSA robs me monthly

I am extremely disappointed and frustrated with ABSA Bank for continuing to charge me excessive monthly fees on an account that has remained dormant and sees no transactional activity.

Every month, I am charged over R500 in account fees and a further R480 in administration charges, totaling nearly R1,000 per month. For what? There is absolutely no value or benefit received in return for these deductions, and I fail to understand how this can be justified, especially as an ABSA Private Banking client.

It feels like I’m being taken advantage of—penalized for simply having an account open. These charges are not only excessive but border on exploitative, especially in today’s economic climate. It gives the impression that ABSA is preying on customer inactivity, rather than helping clients find more appropriate or cost-effective banking solutions.

I expected far more from a leading bank and certainly from a Private Banking relationship. At this point, I’m left questioning the value of being an ABSA client at all.

ABSA – please respond with urgency and help migrate me to a more affordable plan or explain how these fees are at all proportionate to the services (or lack thereof) being provided.