ABSA robs business clients

am so angry and frustrated the way ABSA services there business clients and I would.like to close my ABSA business cheque account *** Swimming Pool Specialist because firstly the private banker Mr Mwati form ABSA promenade is not clued up on anything and can't give me any answers and doesn't even get back to me which to me is alarming and I was told when opening my account that I will be paying R450 a month on business essential cheque account and last month R1800 was deducted for bank charges which I'm still waiting for answers and I don't have debit orders , I didn't ask for statements and on top of it all my banking app is frozen and I don't know why so what benefit is ABSA to me and i bank also with Capitec and I pay R900 banking charges for R400000 worth of transactions and I.didn't allow any customer to pay to ABSA account as.I wanted to see what they charge me and again this month R1200 was deducted from my account and that's **************** and I.want my money back and I.want answers .