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Arthur D

1 reviews | Active since Apr 2018

18 Aug 2024, 18:49

ABSA: Robbing the most vulnerable!

ABSA is taking advantage of the most vulnerable members of our society by charging a R100 so-called "Declined Fee" for POS purchases that declines due to insufficient funds. An unemployed person can lose their whole income once it gets paid into their ABSA account as the declined fees compounds!

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Replies (1)
Absa
Absa's reply19 Aug 2024, 09:23
Official
Dear Arthur, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,