CS
Christiaan S

1 reviews | Active since Jun 2018

03 Dec 2020, 12:30

ABSA ROBBING OLD PEOPLE

IT IS WITH SHOCK THAT I REALIZED HOW THEY ROB THE OLD PEOPLE OF THEIR MONEY ON BANKING FEES. I HAD TO WITHDRAW MONEY FOR MY MOTHER, WHO HAS BEEN A PENSIONER FOR MORE THAT 20 YEARS NOW AND I REALIZED THE SHOCK. SHAME ON YOU FOR ROBBING THE OLD PEOPLE OF THE LITTLE MONEYS THEY HAVE. SHE HAS BEEN A CLIENT WITH YOU WHEN YOUR BANK NAME WAS TRUST BANK. I AM GOING TO OPEN A ACCOUNT FOR HER AT CAPITEC. THIS IS UNEXEPTABLE

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Replies (1)
Absa
Absa's reply03 Dec 2020, 13:09
Official
Dear  Christiaan Smit  ,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care 

Best regards,