SG
Sa-ad Galant
1 reviews | Active since Jun 2023
02 Jun 2024, 14:05
Absa robbing clients on technicalities
I went into a branch at the end of April 2024 to close my gold bundle account, which was done successfully and were waiting for the call as per the consultant i sloke to in branch. A month after, i am charged R200 for the account i closed and chrged additional R430 service fee on yhe same account i have closed. Absa is just a difficult bank to work with
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Replies (4)
Absa's replyOfficial
03 Jun 2024, 09:16Dear Sa-ad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply03 Jun 2024, 09:16
Official
Dear Sa-ad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
03 Jun 2024, 09:23Your concerns are very important to us and we kindly request you to please confirm the branch you visited for them to close your account.
Best regards,
Absa's reply03 Jun 2024, 09:23
Official
Your concerns are very important to us and we kindly request you to please confirm the branch you visited for them to close your account.
Best regards,
SG
Sa-ad Galant's updateReviewer Update
03 Jun 2024, 17:10As per my email, i was at Vangate mall branch So what about the deductions. I checked now and my banking app and internet banking has been cancelled and did not receive any correspondence from absa. Pathetic. Is this how you make your money?
SG
Sa-ad Galant's update03 Jun 2024, 17:10
Reviewer Update
As per my email, i was at Vangate mall branch So what about the deductions. I checked now and my banking app and internet banking has been cancelled and did not receive any correspondence from absa. Pathetic. Is this how you make your money?
Absa's replyOfficial
04 Jun 2024, 11:05Thank you so much for your posting. We will get back to you.
Best regards,
Absa's reply04 Jun 2024, 11:05
Official
Thank you so much for your posting. We will get back to you.
Best regards,