LB
Laurissa B
1 reviews | Active since Oct 2013
15 Aug 2023, 14:04
Absa / RL DALY dissapointed
My account with Absa was handed over to RL DALY which I have paid in full. After being send from pillar to post between ABSA and RL DALY I was told that I have to wait 8 weeks for a paid up letter. How rediculous is this??? I paid my account so can ABSA get hold of RL DALY and advise them of the payment so I can get my paid up letter!!! I cannot wait 8 weeks!!!
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Absa's replyOfficial
15 Aug 2023, 14:48Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply15 Aug 2023, 14:48
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,