LG
Leon G
1 reviews | Active since Aug 2017
03 Jan 2023, 12:42
Absa rips us off with invalid vouchers
I received a nandos voucher from absa rewards and I visited Nandos to redeem it the day I received and it did not work I had to pay to full price I was told by nandos it takes 48 hours to activate,I tired using the voucher again today as it expires on the 5th and yet again it does not work,absa please don't rip us off with your **** vouchers:R50 Nando's Voucher Voucher PIN: *** Expires on 05/01/2023
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Absa's replyOfficial
03 Jan 2023, 15:39Dear Kreban Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply03 Jan 2023, 15:39
Official
Dear Kreban Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care