ES
Edward S

1 reviews | Active since Aug 2012

15 Nov 2016, 14:15

ABSA RIPS OFF THE ELDERLY(Home Loans)

<p>Absa is the Bank that believes that they can ******* the elderly by over committing them by ensuring that their Bond Repayments exceed their retirement age! This is an ********* practise and not in-line with the National Credit Act!</p> <p> </p> <p> </p>

0
Replies (3)
Absa
Absa's reply15 Nov 2016, 14:49
Official

Dear Edward

Thank you for bringing this matter to our attention. Kindly provide us with your parents account to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

ES
Edward S's update15 Nov 2016, 16:06
Reviewer Update

Dear Nthabiseg,

This matter was discussed in your branch network in Aug/Sept 2012 as confirmed to be resolved- My dad retires on the 25th November 2015, so he was told that they need to increase his weekly payment in 2012 so when he retires he will owe ABSA NOTHING!

The account number is ********** ********** 58

Smith Mr EW & Mrs JD

Your soonest response will be appreciated.

Clinton

Absa
Absa's reply16 Nov 2016, 09:21
Official

Dear Edward

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd