AG
Ayanda G
1 reviews | Active since Aug 2015
12 Apr 2021, 18:17
ABSA ripping me off my data!!!
I am extremely upset with ABSA....last week i complained about buying 1g data on the banking app and only 200mb was loaded....no one has assisted me with that query. This past weekend i purchase 1gig again on the ABSA banking app and yet again only 200mg was loaded on my phone!!! This is really ridiculous, I have been with ABSa bank for many years and I am getting **********!!! Its absolutely disgusting and i truly feel so ****** by a bank I really trusted!!!
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Absa's replyOfficial
13 Apr 2021, 10:14Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with the dates and amounts of the purchase to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with the dates and amounts of the purchase to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply13 Apr 2021, 10:14
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with the dates and amounts of the purchase to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with the dates and amounts of the purchase to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,