ABSA: Ripping me Off

I need to raise my concerns with ABSA The Glen, a few months ago opened a cheque account with ABSA, they issued me with an ATM card, this card I seldom used, last month when i tried to use it at an ATM I got an error stating that the Chip was faulty, when i looked at the chip, it did not seem faulty, I took it to the ABSA in The Glen, after trying to get it to work numerous times, the agent advised me that he would have to issue me with a new card, and there is a charge of R70,00... My concern why am i charged for a card that was made badly by ABSA, this card is not even older than 2 years and it is faulty, I have other cards with other banks, and I never had this problem, The agent even said that he can see that the card is still very new, I believe that I am being ********** by ABSA, who is to say that the new card I received will not go faulty again and ABSA will charge me R70.00 again... If I damaged the card then i would have accepted that i had to pay, but this card was not frequently used to have been worn or damaged, everything looked new on the card. I am a retired person, and I cannot afford to waste my money on ATM cards.