1 reviews | Active since Jun 2016

08 Apr 2020, 08:32

ABSA ripping clients off.

This is now ABSA. I was on the phone for two hours and fifteen minutes with ABSA and listened to their voices messagges. They answered and then dropped the phone. I was on the line to prevent my funeral cover lapsed. Within 10 days ABSA prosseded the debit order twice and I am responsible for the return debit order costs. That is how ABSA makes money out of there clients. I went to four branches around Krugersdorp and all of them were closed.

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Replies (1)
Absa
Absa's reply08 Apr 2020, 11:30
Official
Dear Wally Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, an expected timeframe for further feedback/resolution via email.  I look forward to being of service to you.  RegardsPravesh Bejay

Best regards,