ABSA ripped me off. No integrity! No communication.

Absa bank complaints department just doesn't help. What's the whole point of putting in a complaint the only formal acknowledgment you get it's on social media "saying the matter will be escalated and looked into"

I logged a complaint ref on: ********** Was dealing with Marcia and apparently the complaint was gonna take 2 to 5 working days and it's been three weeks with no formal email from her. When I contact her she is always unavailable.

I requested for statements for my vehicle finance still havent received them, asked for call recordings its absa property. So how does one get help. The car was repossessed on the 26th of Oct 2018 bear in mind the car was not in arrears, two the car went off with my personal belongings, three I went into absa branch the following day on the 27th of Oct no one at the branch could assist. Went back on the Monday business working day no one would still not assist me. Put in complaints still no assistance. On the 24th of Nov the car will be 30 days in the storage. So that would mean they would auction the car without getting back to me and expect me to pay for the credit shortfall and other legal charges.

Logged another complaint on the 7th of Nov ref on: ********** Still waiting for feedback. The only feedback I got was that the matter will be looked into and they will get back to me.

I regret taking vehicle finance from absa and truly warn people not to jump to absa finance. Be careful and read about their social media complaints before you get excited and taking credit with the bank. No loyalty, integrity, communication, respect and honesty.This is a nightmare...

So absa ripped me off. I paid for the car since 2014, they repossessed my car not in arrears. They cancelled the contract without letting me know. I spoke to a consultant at the vehicle finance department who **** to me. I truly and honestly will make sure that everyone knows about the service and experience I got from absa bank. And let them know to stay away.

NEVER DO AN BUSINESS WITH ABSA BANK COMPLETE