GT
George T
1 reviews | Active since Feb 2021
01 Mar 2023, 20:08
ABSA riping off their clients with their incontact messages
Dear ABSA,
For the last 2 weeks I haven't received a single incontact message when swiping my card. Let's say it cost you 20 cents per customer maybe a little less, but at 2 million customers a day and I believe you have a lot more than 2 million customers a day that you sending message a day to. You are saving over R400 000 a day. Now at 2 weeks you are saving R4.6 million rand but we are still paying our banking fees. Please stop what you are doing. Because you are just as ******** as our leading party governing in this country. Regards A loyal ABSA client for the last 30 years.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
02 Mar 2023, 13:19Dear George Teessen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply02 Mar 2023, 13:19
Official
Dear George Teessen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw