ABSA RIDICULOUSLY EXPENSIVE BANK COSTS EVERY MONTH

Item: Absa
Rating: 1
Author: bernice H

There are strange admin fees being deducted from my account every month!! My monthly internet banking fee also changes and this month its double from what it was. I want the money refunded back into my account!!!!!!!!!!!! I will escalate to the CEO should the money not be refunded. I attached my statement and highlighted the fees!!

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Replies (1)

Absa's replyOfficial

14 Nov 2019, 15:19

Dear Bernice

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply14 Nov 2019, 15:19

Official