TM
Thandazo M

1 reviews | Active since Jan 2024

11 Apr 2025, 05:27

ABSA ridiculous charges

I opened a cheque account I was told that it's R89.00 a month then I got a shock of my life that month end with a statement saying I owe R289,then I told them the product that was sold to me it was R89.00 and then I wrote to Hello Peter they called and told me not to pay that R289.

Then I told them I wanna close the account cause it seems as if I'll complain about the very same thing every month that was somewhere in November then late last month I got a HUGE shock of my life with a sms saying I owe R909,

ABSA how come I was not called when my account was owing R200 or,300 and then out of the blue I now owe 909 I told u from the first incident that your charge's are ridiculous and am I also closing the account this bank is the worse shame

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Replies (1)
Absa
Absa's reply11 Apr 2025, 09:50
Official
Dear Thandazo Maluleka  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is  C-***3. Kind regards, Group Customer Care Rezona Louw