MK
Muzi K
1 reviews | Active since Nov 2017
04 Nov 2025, 12:00
ABSA RICHARDS BAY BAD SERVICE
ABSA RICHARDS BAY HAS The worst customer experience, I've been trying to assist my mother replace a card since Saturday and the Manager and consultant are failing.
I was here on Saturday, Monday, and now Tuesday, you would swear I don't have anything else to do.
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Absa's replyOfficial
04 Nov 2025, 15:47Dear Muzi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's reply04 Nov 2025, 15:47
Official
Dear Muzi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe