ABSA Rewards... why oh why?

<p>I've signed up with ABSA rewards (again), after the positive feedback I have received from friends and family, as well as how well they are earning. After I've signed up, I've notice that my Tier level is on 1, which is, way below the tier I should be, according the calculations on ABSA's web site as well as the consultants / service agents on the Reward's support desk. </p> <p>I've reported the issue to ABSA on 2017/07/01, it was advised that it will take 5 working days for the changes to be made (I do not understand why it can take so long), 5 days later, on 2017/07/07, I (not ABSA), had to phone thme again, so that I can have a progress report, but, nothing was done..... "System Problem". However, the lady who has assisted me, did manage to sort out or get the system issue sorted, so that se can access my details, but she then had to submit the request for all my "accounts" to be linked so that I can be on the correct tier, which will take 5 days.... guess what, more than 5 days later, and no feedback or change. Dear ABSA, as a customer, who has been with you from the early days, and who is trying his best to have all his accounts / loans, only 1 account which is not with ABSA, but which I want to move to ABSA (do not know if I should anymore). If you advertise a product to be better than any other products, please make sure that it actually works!!! </p>