OM
Oreneile M
1 reviews | Active since May 2026
10 May 2026, 21:52
Absa Rewards Voucher not working
The Absa rewards voucher I received did not work. Kept on saying unsuccessful when I entered it upon check out at the restaurant. I went to the Absa App to check what the issue might be and it said feature unavailable. This is very dissaponting.
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Absa's replyOfficial
11 May 2026, 11:00Dear Oreneile Maloisane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Absa's reply11 May 2026, 11:00
Official
Dear Oreneile Maloisane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsMarvellus ChaukeAbsa Bank Group Customer Care